Programme Officer

Job Purpose Summary:

We are looking for a highly organized and proactive Programme Officer to assist in the development, coordination and implementation of training programs for the MNS Training Centre. The ideal candidate needs to have some exposure in training and development, excellent communication skills, strong administrative skills, and a passion for continuous learning.

Main Responsibilities:

• Assist the Training Manager and Training Committee to identify training needs and assist in the development of comprehensive training programs aligned with organizational goals.
• Assist in designing training materials, including presentations, manuals, and handouts.
• Coordinate Logistics for training sessions, including scheduling venues, arranging catering and managing equipment and materials.
• Liaise with trainers, facilitators, and participants to ensure smooth delivery of training programs and address any logistical or technical issues.
• Support the evaluation of training programs through participant feedback, surveys, and assessments, and provide recommendations for improvement.
• Maintain accurate records of training activities, including attendance, evaluations, and training materials inventory.
• Assist in promoting training programs through various channels, including social media, email campaigns, and website updates.
• Handle all formalities with MQA, HRDC and other stakeholders regarding training programs.
• Any other related adhoc duties as may be assigned by the Training Manager.

Qualifications & Experience:

• At least a Diploma in Business Administration, or related field.
• At least 2 years of experience (experience in training and development is desirable).

Knowledge, Skills and Abilities

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Excellent communication and interpersonal skills.
• Having an excellent customer service approach.
• Good organizational skills (manage workload, good time management, deadline oriented)
• Detailed oriented.
• Ability to work effectively in a team and independently.
• Willing to learn & take initiatives.

Additional Information:

At MNS, we offer a competitive salary, comprehensive benefits, and a supportive work environment. Don’t miss out on this amazing opportunity to take your career to the next level.